Three conditions must be met to grow a services business:

  1. The services should aim at offering client value. It is much easier to design an efficient service that brings in money for some time, than it is to design an effective service that help the client make money – over and over again.
  2. The services experts have to be able to capture the value need (which is much more than the client need) and translate the desired value need in a combined offering of products and services.
  3. Software should support the services, in order to have a variety of experienced and less experienced services experts deliver effective services that add value to clients.

That’s the field of work of SCLPTR.BIZ, designing service processes that help services business enable their clients to capture value – time and time again.